Delete Your InnerCompass Account
⚠️ Important: What Happens When You Delete Your Account
When you request account deletion, the following data will be permanently deleted within 30 days:
- Your user profile and account information
- All journal entries and spiritual content
- Meditation sessions and activity history
- Dream journal entries
- Spiritual insights and guidance history
- All user-generated content within the app
Exception: Transaction and payment records required by law may be retained according to legal requirements.
How to Delete Your Account
Method 1: Through the App (Recommended)
- Open the InnerCompass app on your device
- Tap the "Settings" icon in the bottom navigation
- Scroll down to the "Actions" section
- Tap "Delete Account" (red button below "Sign Out")
- Read the warning message carefully
- Tap "Delete My Account" to confirm
- Your account and all data will be permanently deleted
Method 2: By Email Request
- Send an email to: support@askinnercompass.com
- Include the following information in your email:
- Subject line: "Request to Delete InnerCompass Account"
- Your account email address
- Your full name (as registered)
- Confirmation that you want to permanently delete your account
- We will respond within 48 hours to confirm your account deletion request
- Your account and all associated data will be deleted within 30 days
What Data Is Deleted
When you delete your InnerCompass account, the following data types are permanently removed:
User Account Data
- Profile and account preferences (name, spiritual interests, settings)
- Email address and account credentials
- Authentication tokens and session data
- Subscription status and payment history
- App preferences and settings
Content and Activity Data
- Guided meditation scripts and history
- Dream journal recordings and analyses
- Activity participation records
- Spiritual insights and AI-generated guidance
- Sacred synthesis reflections
- Ethical Compass sessions and guidance
- Inner Rehearsal session state and alignment snapshots
- Spirit animal selections and wisdom
- Sacred story builder stories
- Ethical Compass TTS audio files
Data Retention Exceptions
The following data may be retained as required by law or for legitimate business purposes:
- Financial Records: Subscription purchase records, payment transactions, and refund information may be retained for tax and accounting purposes
- Legal Compliance: Data that we are legally required to retain (e.g., for tax, accounting, or legal obligations)
- Anonymized Analytics: Aggregated, anonymized usage data that cannot be linked to your identity
Immediate vs. Delayed Deletion
Immediate Deletion (Available Now):
- When you delete your account through the app, your account is immediately deactivated
- You will no longer be able to sign in or access your account
- Your user profile and content are immediately removed from active systems
Permanent Deletion (Within 30 Days):
- All data is permanently removed from our databases within 30 days of your deletion request
- This includes data in backups and archival systems
- You will receive a confirmation email when permanent deletion is complete
Reactivation and Recovery
Account deletion is permanent and cannot be undone. Once your account is deleted:
- You cannot recover your journal entries, dreams, or spiritual content
- You cannot reactivate your account
- You will need to create a new account if you wish to use InnerCompass again
- All your previous data and progress will be lost
Request Data Deletion Without Account Deletion
If you wish to delete specific data without deleting your entire account, you can:
- Delete individual journal entries from within the app
- Clear meditation session history in your profile settings
- Remove specific spiritual activities from your history
- Contact us at support@askinnercompass.com to request deletion of specific data types
Please note that account-level data (profile, preferences, subscription status) cannot be partially deleted.
Questions or Concerns
Contact Wise Kids Studios
Ontario, Canada
If you have questions about account deletion or data privacy, please contact us:
Email: support@askinnercompass.com
Website: askinnercompass.com
Response Time: We aim to respond to all inquiries within 48 hours